Terms and Conditions of Sale (TCS)
These General Terms and Conditions of Sale govern sales made on the swissarabian.ma website.
Any order placed on this site implies full and unreserved acceptance of these conditions.
1. Seller Information
Swiss Arabian Morocco
Email: eswissarabian_info@jouvence.ma
Phone / WhatsApp: +212 664 361 964
2. Products
The products offered for sale are those presented on the website. We take the utmost care in describing and presenting the products.
However, photographs and visuals are not contractually binding.
3. Prices
Prices displayed on the site are in Moroccan Dirhams (DHS).
Swiss Arabian Morocco reserves the right to change prices at any time. Products are billed based on the rate in effect at the time of order.
4. Orders
Any order placed on the site constitutes a commitment to purchase.
After validating your order, you will receive a confirmation by email or message. Swiss Arabian reserves the right to refuse or cancel an order in case of payment issues or product unavailability.
5. Payment
Payment can be made:
in cash on delivery
by credit card directly on the site, via a secure payment system
All transactions are protected by appropriate security systems.
6. Delivery
Orders are delivered throughout Morocco.
Express delivery within 48 hours
Free delivery for any order over 1000 DHS
Delivery time may vary depending on the city and logistical conditions.
7. Returns and Claims
For hygiene and safety reasons, opened or used perfumes cannot be returned.
An exchange or refund is only possible in the following cases:
product damaged upon delivery
product not conforming to the order
Any claim must be reported within 48 hours of receipt.
8. Liability
Swiss Arabian Morocco cannot be held responsible for damages resulting from improper use of the purchased product.
The company's liability cannot be engaged in cases of force majeure or events beyond its control.
9. Personal Data
Information collected on the site is necessary for order processing and customer relationship management.
This data is processed in accordance with our privacy policy.
10. Applicable Law
These General Terms and Conditions of Sale are governed by Moroccan law.
In case of dispute, an amicable solution will be sought before any legal action.